Since our founding in 1983, Benshaw has grown to become a recognized leader in the design, development and manufacture of mission critical motor controls and drives. That’s why, when the application is critical, and the environment harsh, customers specify Benshaw more than any other brand.
Intelligent, creative, and determined people have made us who we are today. We recognize that hiring and developing talent is a key element in our continued growth. We are looking for people with ambition and commitment to excellence to continue to drive these results. If you are looking for a business environment where people treat each other with mutual respect and dignity and each employee can make a difference, Benshaw is the company for you. We offer competitive pay, medical, vision and dental benefits, 401(k) with employer match, as well as a host of other additional health and employee benefits.
Position Overview:
This position provides technical support to customers and engineers, on site, in the field or virtually, on a variety of complex technical tasks. Field Service Technicians gather, maintain, format and analyze technical data to affect the repair and maintenance of power electronic equipment.
Job Responsibilities:
- Travel to customer sites to install, maintain, repair, overhaul, troubleshoot, modify and test various types of electrical, electronic and/or mechanical equipment and related devices using various test equipment.
- Test product to determine nature of problem and replace parts, components or perform adjustments as necessary.
- Provide technical support to engineers, on site or field, on a variety of complex technical tasks.
- Builds, develops and maintains productive relationships with clients and vendors while maintaining a high level of quality technical service.
- Gather, maintain, format and analyze technical data, such as laboratory or material test results and engineering design changes.
- Produce engineering documentation, reports and drawings. Conduct tests and record data.
- Perform calculations and interpret results.
- Understand and interpret general electrical & mechanical drawings.
- Apply general technical knowledge of electronic principles in order to put equipment in operational condition and solve problems.
- Understand and adhere to company and industry safety principles and policies
Minimum Qualifications:
- Engineering degree required
- 10+ years of field service experience with electrical and mechanical functions.
- Road Warrior- Must be willing & able to travel 100%.
Skills and Experience Required:
- Familiarity with power electronic equipment including low and medium voltage switchgear, soft starters and VFDs.
- Strong technical skills related to electrical engineering and power electronics.
- Excellent communication skills (oral, written, and listening) and the ability to collaborate effectively with diverse group of professionals
- Ability to work independently
- Availability and willingness to work hours as needed to meet critical deadlines and customer needs.
- Solid time management skills
- Strong commitment to customer service and teamwork
Equal Opportunity Employer/Minorities/Women/Veterans/Disabled
